Privacy Policy

The online store highly respects the confidentiality (personal) information of all individuals who visit the website, as well as those who use the services provided by the website. Therefore, we strive to protect the confidentiality of personal data (information or a set of information about a physical person who is identified or can be specifically identified), thereby creating and ensuring the most comfortable conditions for using the services of the website for every User.

General Provisions

1.1. According to the Law of Ukraine "On Personal Data Protection" dated June 1, 2010, No. 2297-VI (hereinafter referred to as the Law), personal data means information or a set of information about a physical person who is identified or can be specifically identified. According to this Privacy Policy, the term "personal information" includes information or part of the information that allows you to be identified. This typically includes your last name, first name, patronymic, pseudonym (nickname), email address, delivery address, and phone number. We may collect this information directly from you, for example, when registering on the site, providing contact details, payment card information, or other personal information you voluntarily provide us.

1.2. By using the website or purchasing goods offered on the website, and by answering necessary questions in the registration form or while placing an order, the User confirms that they give consent to the online store and its authorized persons to process personal data, as well as agrees with this Privacy Policy and the conditions of processing the User's personal data. Personal data processing is carried out openly and transparently using means and in a manner consistent with the defined purposes of such processing.

1.3. In case of disagreement with the terms of the Policy, the User must stop using the website of the online store.

1.4. This Policy applies only to the website of the online store. The online store does not control and is not responsible for third-party websites that the User may visit through links available on the online store website.

1.5. Personal data must be accurate, reliable, and updated as needed, as determined by the purpose of their processing. The scope and content of personal data must be appropriate, adequate, and not excessive in relation to the defined purpose of their processing. The site administration does not verify the accuracy of the personal data provided by the User of the online store site.

1.6. Personal data may be provided by the User independently, or their collection may be automatically carried out by the site during its use. Unless otherwise stated, the site sunfill.ua uses cookies (or other tracking tools) to identify users and remember the global settings parameters set by them exclusively for providing the User with services.

1.7. The User acknowledges that if they do not take care of the secure storage of their login and password, which grant access to their personal data, third parties may gain unauthorized access to their account, personal, and other data. The online store is not responsible for any damages caused by such access. We recommend that Users use complex passwords consisting of numbers and letters.

Use and Purpose of Collecting Personal Data

2.1. Personal information collected from website visitors during registration is used by the Online Store to provide services in accordance with your needs, primarily to provide services for selling and delivering goods you have ordered, as well as to answer your questions. We may also use your contact information in mailings, such as notifying you about new opportunities, promotions, and other news. The online store collects data for communication with the User, including sending messages regarding the provision of services, informing the User about product availability, confirming orders, delivering the products ordered by the User, contacting the courier service, and processing requests and applications from the User.

2.2. User data processing includes the collection, registration, accumulation, storage, adaptation, modification, updating, use (including transfer to partners, including specialized resources, such as, but not limited to, Facebook, Google, etc.).

2.3. We act in accordance with this Privacy Policy, the Personal Data Processing and Protection Procedure, and the current legislation of Ukraine.

2.4. We have the right to store Personal Data for as long as necessary to achieve the purpose specified in this Policy or for the periods established by the current legislation of Ukraine or until you delete this data.

Conditions for Providing Access to Information

3.1. We do not transfer personal data of the User to third parties, except in cases provided for by the legislation of Ukraine. Access to personal information by other companies and individuals is possible only under the following circumstances:

• the User's consent. Explicit consent from the User is required to transfer any confidential information;

• in cases specified by the current legislation of Ukraine, as well as in cases to prevent a crime or harm to us or third parties, in the interests of national security, national welfare, and human rights.

3.2. Disclosure of the User's personal data occurs when the User orders products from the online store. In particular, the User agrees that the online store may transfer personal data to courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the website of the online store, including the delivery of the Product.

3.3. We take all necessary measures to protect data from unauthorized access, modification, disclosure, or destruction. These measures include, in particular, internal checks of data collection, storage, and processing processes, as well as security measures, including appropriate encryption and measures to ensure the physical security of data to prevent unauthorized access to the systems in which we store personal data.

Changes by the User in Personal Information

4.1. The User may change (update, supplement, delete) the personal information they provided at any time by using the "Personal Account" feature.

Changes to the Privacy Policy

5.1. The User accepts the terms of this Privacy Policy and acknowledges that this Privacy Policy may be updated from time to time. Changes to the Privacy Policy are published on this page. Please periodically review these terms to stay informed about how the online store protects the personal data of its users.

Feedback

All suggestions or questions regarding this Privacy Policy should be sent to the user support service of the online store via email: sunfill.info@gmail.com.